TicketSystem

TicketSystem

TicketSystem is a simple and practical ticket plugin for Minecraft servers that helps players contact staff quickly and gives moderators a clean way to handle requests in-game.

Players can create a ticket with `/ac <message>`, and online staff members with permission will instantly receive a notification. Staff can accept tickets directly from chat or through the `/tickets` GUI panel, answer the player through chat, and the ticket will automatically close after the reply is sent.

The plugin is made for servers that need a lightweight support system without complicated setup or external services.

Features

- Create support tickets with `/ac` - Instant staff notification when a new ticket appears - Quick accept button in chat - Ticket management GUI with `/tickets` - Direct chat replies to the player - Automatic ticket closing after reply - Reminder system for unanswered tickets - Auto-release system if a ticket is not handled in time - One active ticket per player

Use Case

`TicketSystem` is useful for servers with helpers, moderators, admins, or support teams that need a fast in-game communication channel between players and staff.

It works well for survival, minigame, roleplay, and network-style servers where players need quick access to moderation or support.

Compatibility

- Supports `1.16.5` to `1.21.11` - Built for Spigot/Paper-based servers

Commands

- `/ac <message>` — create a ticket - `/tickets` — open the ticket panel - `/tickets accept <player-uuid>` — accept a ticket manually

Permission

- `ticketsystem.admin` — access to ticket management